Estimate delivery times:10-25 days(Standard Shipping),3-10 days(Express Shipping).Free Standard Shippingon OrdersOver $50.

There are 3 kinds of shipping methods below.

1.Standard Shipping

Shipping cost: 6.95 USD

Shipping time and details: Standard shipping, and global reachable 10-20 working days(depends on your location)

2.Free Standard Shipping On Orders Over $50

Shipping cost: 0 USD

Shipping time and details: Standard shipping, and global reachable 10-20 working days(depends on your location)

3.Express Shipping

Shipping cost: 29.95 USD

Shipping time and details: Fastest, and global reachable 3-7 working days(depends on your location) 

Order Tracking

You can always refer to the link in the shipping notification email for the whereabouts of the parcels. Or you can visit our Track My Order page to follow the shipment.

Order Cancellation

Cancelling an order is possible if you contact us within 24 hours from your order date/time.

Please note that order cancellation is not possible for order that has been dispatched. Should the cancellation is compulsory, the request will be treated as Return. A cancellation processing fee will be levied which is 15% of your purchase amount and incurred shipping fee is non-refundable.

Returns & exchange

Any return or exchange of items can only be made within 30 days after the order is received.

All returned items must be in unopened/original condition, with original packaging or else it will be rejected upon receiving.

We do not accept return or exchange in the following cases:

- Free items

- Items are not in original condition or have been opened for use

Any extra charges incurred in an exchange or return (eg. re-shipping cost, resending cost, duties and taxes) shall be borne by customer. We will process the refund or exchange request as soon as we receive the returned items. Please email us (info@pseyeche.com) for the detailed return address. It is recommended to use delivery service with a tracking system to return the items.

If you receive a defective item, please email us (info@pseyeche.com) with a photo of the item as a proof and we offer free replacement as compensation once the item is confirmed as defective. Goods are classified as defective if they are received in damaged condition, or where a manufacturing defect is noticeable on the items. Please note that items that are damaged as a result of improper usage and mishandling by the customers are not considered to be defective.

Receiving a refund

All refunds are issued based on the payment method used at the time of purchase.

There will be a shipping cost is non-refundable for items returned due to:

- Order cancellation for order that has been dispatched

- Shipment return as a result of unclaimed by customer

- Shipment return as a result of wrong shipping information provided by customer

Refund usually takes 7-10 business days to show on your account due to varying processing time between payment providers.

If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your card issuer/bank for more information.

All refunds will be made in USD, we will not be liable for any losses incurred as a result of currency fluctuations or exchange rates.

In general, the recommended wearing time for costume contacts is10-12 hours per day. However, this depends entirely on your own eyes and how quickly they become irritated or dry. As with the last tip above, there is nothing wrong with wearing costume contacts on a regular basis, but you need to make sure that you give your eyes a rest.

All pseyeche costume contact lenses have a shelf life of one year. So you can wear pseyeche costume contact lenses many times within one year if they are well preserved, but please note that if the lenses are broken, please do not continue to wear them to avoid hurting your eyes. Please store your contact lenses in a contact lens case with clean care solution and keep them in a cool, ventilated place away from direct sunlight.Click here to get contact lenses case.

Putting in costume contacts, like any other contact lenses, requires care and precision to ensure a safe and comfortable fit. Here's a step-by-step guide on how to put in costume contacts:

1. Wash Your Hands: Start by thoroughly washing your hands with mild soap and water. Dry them with a lint-free towel to avoid any lint or debris getting into your eyes.
2. Prepare Your Lens: Carefully remove the costume contact lens from its case using clean fingers. Ensure the lens is not inverted; it should have a natural bowl shape.
3. Inspect the Lens: Examine the lens for any defects, scratches, or debris. Rinse it with a recommended contact lens solution if needed.
4. Place the Lens on Your Finger: Hold the lens on the tip of your index finger. Make sure it's not inside out; the edges should flare out slightly, forming a bowl shape.
5. Use Your Other Hand: Use your other hand to hold your upper eyelid open. Use your middle finger to pull down your lower eyelid.
6. Look Up: Use your other hand to hold your upper eyelid open. Use your middle finger to pull down your lower eyelid.
7. Insert the Lens: Gently place the lens onto the exposed part of your eye, avoiding blinking if possible. Release your eyelids slowly, allowing the lens to settle.
8. Blink and Adjust: Blink a few times to help the lens settle into place. If needed, use your finger to adjust the lens on your eye gently.
9. Repeat for the Other Eye: Repeat the process for the other eye.
10. Check Comfort and Clarity: Ensure that the lenses feel comfortable and provide clear vision. If you experience discomfort, redness, or blurred vision, remove the lenses immediately.

Additional Tips:

• Avoid using sharp or long nails when handling lenses to prevent tearing.
• Never use saliva or water to moisten lenses; use recommended contact lens solutions.
• If using makeup, apply it after inserting the lenses to avoid contamination.
• Follow the recommended wearing schedule and care instructions provided by PsEYEche.

If you're new to wearing contact lenses, it may take a bit of practice to become comfortable with the process. If you encounter persistent issues or discomfort, consult with an eye care professional.

Cleaning PsEYEche costume contacts is crucial for maintaining their safety, comfort, and longevity. Follow these steps for proper cleaning:

1. Wash Your Hands: Begin by washing your hands thoroughly with mild soap and water. Dry them with a lint-free towel.
2. Prepare a Cleaning Solution: Use a recommended multi-purpose contact lens solution. Avoid using water, saliva, or homemade solutions, as they may not be sterile.
3. Remove the Costume Contacts: Carefully remove the costume contacts from your eyes.
4. Inspect the Contacts: Check each lens for any debris, makeup, or deposits. If you notice any, rinse the lens gently with the cleaning solution.
5. Soak the Contacts: Place each contact lens in the palm of your hand and apply a few drops of the cleaning solution. Rub the lens with your fingertip in a circular motion for about 20 seconds.
6. Rinse Thoroughly: Rinse the costume contacts with the cleaning solution to remove any loosened debris or cleaning solution residue.
7. Use a Disinfecting Solution: Fill your contact lens case with fresh disinfecting solution. Place the costume contacts in their respective compartments.
8. Soak Overnight: Allow the contacts to soak in the disinfecting solution overnight or for the recommended duration specified by the solution manufacturer.

Additional Tips:

• Avoid Tap Water: Do not use tap water or saliva for cleaning or storing contacts, as they may introduce harmful microorganisms.
• Follow PsEYEche's Guidelines: Adhere to any specific cleaning guidelines provided by PsEYEche for their costume contacts.
• Replace Solution Regularly: Empty and clean your contact lens case regularly, and use fresh disinfecting solution each time.
• Handle with Care: Use care when handling costume contacts to avoid scratches or tears.

If you experience discomfort, redness, or blurred vision while wearing costume contacts, remove them immediately and consult with an eye care professional. Always prioritize the recommended care and cleaning procedures to ensure the safety of your eyes.