Cancellation & Return

Order Cancellation

Cancelling an order is possible if you contact us within 24 hours from your order date/time. 
Please note that order cancellation is not possible for order that has been dispatched. Should the cancellation is compulsory, the request will be treated as Return.

Returns & exchange

Try On Guarantee

At pseyeche.com, we want to ensure that you have a hassle-free shopping experience and complete satisfaction with your purchase of colored contact lenses. That's why we offer a Try On Guarantee, allowing you to try our lenses with confidence and peace of mind.

How it works:

1. Choose your desired colored contact lenses from our extensive collection at pseyeche.com.

2. Place your order and eagerly await the arrival of your lenses.

3. Once you receive your lenses, take a moment to try them on and see how they enhance your look.

4. If, for any reason, you are not fully satisfied with your purchase, simply contact our customer support team within 14 days of receiving your order.

Our Try On Guarantee includes:

1. Free exchanges: If the color or style of the lenses you selected doesn't meet your expectations, we'll gladly exchange them for a different pair.

2. Full refund: If you find that the lenses are not suitable for your eyes or do not meet your expectations, we offer a full refund of the purchase price.

3. No questions asked: We understand that choosing the right lenses is a personal preference, and we respect your decision. There's no need to provide a detailed explanation for your return or exchange.

Please note:

1. The lenses must be in their original, unopened packaging to be eligible for a refund or exchange.

2. Shipping costs for returns or exchanges are the responsibility of the customer, unless the lenses arrived damaged or there was an error with your order.

Our goal is to make your shopping experience with pseyeche.com as enjoyable and risk-free as possible. With our Try On Guarantee, you can confidently explore different looks and find the perfect colored contact lenses that suit your style and personality.

Shop with us today and discover the world of vibrant and transformative colored contact lenses at pseyeche.com. Try them on, embrace your new look, and unleash your inner confidence!

If you have any questions or need assistance with our Try On Guarantee, please don't hesitate to reach out to our friendly customer support team. We're here to help you every step of the way.

Note: The Try On Guarantee terms and conditions may be subject to change. Please refer to our website or contact our customer support for the most up-to-date information.